Who to Call for Water Heater Problems

Of all the things you have on your mind throughout the course of one day, your water heater probably isn’t one of them. Truth is, most people don’t give much thought to their water heater until it starts acting up. It’s supplying you with seemingly endless hot water one minute, and the next you’re standing in the shower, teeth chattering, as the water turns colder and colder.

So, you need it fixed, of course, and fast! But do you know who to call? Spoiler alert – it’s not always a plumber. Here’s how to tell the type of contractor you need.

When to Call an Electrician

If your electric water heater keeps tripping its circuit or causing fuses to blow, then the problem is likely faulty wiring or an overloaded circuit. And that’s a job for a licensed electrician. However, if you don’t already have an electrician you trust, call Eagle just the same and we’ll be happy to recommend one in your area.

When to Call a Plumber

Licensed plumbers are trained in all components and functions of water heater repair and replacement. This includes piping, wiring, anode rods, gas lines, and heating elements. If you notice strange rattling, clanking, or banging noises coming from your water heater, the culprit is likely sediment build-up inside the tank. More often than not, flushing the tank works like a charm to quiet things down. However, if corrosion is present inside the tank, a replacement system might be your only option.

Water heater sprung a leak around the fitting? Stopping it could be as simple as tightening bolts around the heating element. If wiring, corroded valves, or a faulty pilot light are the problem, a licensed plumber can fix those, too. In fact, a plumber can address a lack of hot water, low water pressure, discolored or foul-smelling water,  and so much more. So, make Eagle Service Company your first call.

Should You Repair or Replace?

A well-maintained tank-style water heater should be able to provide you with up to 10 to 15 years of dependable service. A tankless model can last up to 20 years. So if your system is on the fritz, how do you know whether you should continue to repair it or if it’s time to replace is with a new, more energy-efficient unit? Before you can decide, it’s helpful to know the age of your current water heater. You can find that out by checking the appliance’s brand and serial number and cross-referencing it with the manufacturer’s numbering system. Considering replacement if:

  • Your water heater is approaching the end of its expected equipment life
  • Water doesn’t get as hot as it once did, even after adjusting the thermostat temperature
  • You’re experiencing more frequent and costly repairs

So, what kind of shape is your water heater in? The next time it causes you even a bit of concern, contact Eagle Service Company for a professional diagnosis and a recommendation on the best course of action.  Whether it’s repair or replacement, you can be sure the job is done right and to your complete satisfaction.